FAQ
What is your return policy?
We handle returns on a case by case basis. Pictures of a product defect may be required. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
If you need to make changes or cancel your order, please contact us within 4 hours of placing it. Once the order is processed, modifications may not be possible.
Do you ship internationally?
Currently we only ship to customers in the US.
How long does shipping take?
Orders are typically processed within 1-2 business days. Shipping times vary based on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.
Do you offer free shipping?
Not at this time, but we may in the future.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package on our website or the carrier’s website.
Why is was my order automatically cancelled?
Unfortunately, due to many fraudulent orders being made in the past, we require that your shipping address and billing address be the same.